CIAM Advisory Services
Unlock the full potential of Customer Identity and Access Management with our solution-agnostic CIAM Advisory Services
Modern enterprises require CIAM solutions that deliver frictionless experiences for customers and third-parties while still protecting against fraud, breaches and privacy violations.
CIAM Advisory Service Engagement Options
| Complimentary Advisory Services Engagement | Premium Advisory Services Engagement | |
| Cost | • Free | • Cost determined by specific client requirements |
| Duration | • 1 to 2 days | • MajorKey: Min. 2 weeks; Max 6-8 weeks • Client Participant Hours: 12+ hours spread across two months |
| Requirements | • Existing CIAM program in place | • Existing CIAM program, or • Plans to implement a CIAM program |
| Deliverables | • Analysis summary • Recommendations |
• Analysis summary • Recommendations • Roadmap • Maturity model • Vendor solution evaluation • SWOT analysis |
| What’s included | • Review of your current CIAM implementation • Application workshop • IT security workshop |
• Requirements gathering workshop • Stakeholder interviews • Requirements review workshop • Workshops covering key CIAM features (listed below) • Roadmapping CIAM and Workforce IAM integration • Design and architecture (if applicable) • Outline of CIAM program’s path to success |
Common CIAM Advisory Outcomes
- CIAM program gap analysis and modernization
- Facilitating business requirements with enterprise IT
- RFP use case and documentation
- Futureproofing CIAM roadmap with the right solution
- Skillset and resource evaluation
- Design and implementation roadmap
- Increasing time-to-value of CIAM programs
- Measuring ROI and customer experience
- Download CIAM Advisory Services Data Sheet >
Premium advisory engagements include workshops with the following key stakeholders:
- Marketing
- Help Desk
- CRM owners
- Application developers
- Business leadership
- Enterprise IT and security
- Compliance and governance
- Digital and transformation office
- Data Privacy Officer
- Legal
Talk to a CIAM advisor
Whether you're looking to take an existing CIAM program to new heights or would like assistance finding the best vendor for your business, our team of Solution Advisors are here to help. Leave your information and a member of our team will reach out to schedule a meeting.