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The Total Economic Impact™ Of Atlassian for ITSM

Forrester calculates a 246% ROI of Atlassian for ITSM. Discover the full the cost savings and business benefits enabled by Jira Service Management in this report.

With so many ITSM tools available, deciding which one meets your needs can be difficult.

Due to the wide variety of ITSM tools in the market, deciding which ITSM solution meets IT needs for flexibility and collaboration while delivering the highest ROI can be difficult. That's why Forrester Consulting calculated the business impact of adopting Atlassian for ITSM and the related benefits, costs, and overall ROI of Jira Service Management.

Read this study to learn how Atlassian customers transformed their approach to ITSM and drove the following results:

246%

Return on Investment

61%

Improved service agent productivity

$800k

Saved by retiring legacy ITSM tools

Download the report

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