On-Demand Webinar

How to build a bulletproof change management process with ITIL compliance

If you're looking to improve your current change management process or want to know whether it aligns with ITIL best practices, this webinar is for you.

The ITIL framework serves as the gold standard for IT service management – and for good reason. Ensuring that your change management process aligns with the ITIL framework allows organizations to efficiently deliver quality services while achieving continual improvement.

Join us as ITIL v4 Specialist Andrew Baumann discusses:

  • How to implement change management processes built on the ITIL framework
  • How utilizing the ITIL framework can prevent slowdowns during deployments
  • Important KPIs to track improvements in your change management process.

Watch on-demand now

Andrew Baumann MajorKey Technologies

Presented by: 

Andrew Baumann, Director of Customer Success and Pre-Sales, specializing in Enterprise Service Management and cloud migrations.  Andrew has participated in over 100 ITSM-related projects in his tenure at MajorKey. 

Atlassian Partner of the Year ITSM

About MajorKey

MajorKey has 26 years of ITSM experience across a range of solutions. In fact, our abilities led to  Atlassian hiring us to implement their own Jira Service Management for them. Under one roof, MajorKey offers strategic consulting, solution architecture, software development and services management. By mastering automation and analytics, cloud security and governance, application development and identity management, their services provide stability, agility and freedom. MajorKey minimizes time-to-value from problem to solution and maximize flexibility and fitness for purpose bringing harmony to the way you do business.