--- title: "Gartner® Research: Reframe IAM Investment | MajorKey" description: Download Gartner® research to help CISOs reframe IAM investment for AI, automation, digital business, and cybersecurity outcomes. image: https://info.majorkeytech.com/hubfs/Reframe%20IAM%20Investment_%20Gartner%20Research.png --- [Skip to content](https://info.majorkeytech.com/gartner-research-reframe-iam-investment-majorkey#main-content) ![MajorKey logo white with color icon](https://info.majorkeytech.com/hs-fs/hubfs/MajorKey/2021%20MajorKey%20Assets/MajorKey%20Logos/MajorKey%20logo%20white%20with%20color%20icon.png?width=220&height=37&name=MajorKey%20logo%20white%20with%20color%20icon.png "MajorKey logo white with color icon") [Back to MajorKey \>\>](https://www.majorkeytech.com/) New Gartner® Research # Reframe IAM Investment From Infrastructure to Business Enabler [Download Gartner Report \>\>](https://info.majorkeytech.com/gartner-research-reframe-iam-investment-majorkey#download) Identity and access management now supports an expanding range of business priorities, including AI, automation, cloud services, customer engagement, and cybersecurity outcomes. Yet many organizations continue to fund IAM as infrastructure rather than a business-enablement capability.        [Download the Gartner® research](https://info.majorkeytech.com/gartner-research-reframe-iam-investment-majorkey#download) to explore how CISOs can communicate IAM’s role in business execution and align identity investment with evolving business and technology demands.  ## Why IAM Investment Must Evolve AI agents, machine identities, and automated workflows are increasing the scale and complexity of identity decisions. Meanwhile, IAM teams are expected to support new business initiatives, govern expanding identity populations, and strengthen security, often without a corresponding change in funding. **Is your IAM program evolving quickly enough to support expanding business and technology demands?** Underfunded or fragmented identity capabilities can contribute to onboarding delays, manual workarounds, inconsistent access processes, and slower execution of strategic initiatives. ![Reframe\_IAM\_Investme\_850291\_ndx-1](https://info.majorkeytech.com/hubfs/Reframe_IAM_Investme_850291_ndx-1.png) ## Download the Research to Explore How to: - **Make identity constraints visible** by connecting access bottlenecks, manual processes, governance gaps, and machine identity challenges to business impact. - **Anchor IAM investment to business priorities**, including AI adoption, automation, cloud transformation, and digital customer experiences. - **Fund operations and growth** by distinguishing the investment required to sustain existing IAM services from investment in emerging initiatives. - **Build business stakeholder engagement** by connecting IAM investments to measurable business outcomes, including efficiency, resilience, scalability, customer experience, and execution speed. [Download Gartner Research](https://info.majorkeytech.com/gartner-research-reframe-iam-investment-majorkey#download) FROM THE RESEARCH ### **“IAM is not suffering from a relevance problem. It is suffering from a value-articulation problem.”** *Gartner, Reframe IAM Investment From Infrastructure to Business Enabler, Elizabeth Davis and Mary Ruddy, 31 August 2026, G00850291.* MAJORKEY PERSPECTIVE ## **Build AI Readiness on an Identity Foundation** As organizations expand AI adoption, identity programs must govern more than access. They must establish who or what is acting, what authority has been granted, who owns that authority, and how actions can be traced and reviewed. MajorKey’s Identity-First AI approach provides a framework for evaluating human and non-human identities, delegated authority, access, ownership, and evidence before AI use cases reach greater autonomy or scale. The objective is not to delay AI until the identity environment is perfect. It is to identify where identity gaps create unacceptable risk or business friction, then prioritize the improvements required to move forward responsibly.   ## **Continue Your Identity-First AI Journey** BLOG ### **Is Your Organization Ready for Enterprise AI?**    Assess your organization's readiness to govern AI, address shadow AI, and establish the identity controls needed to scale adoption securely. **[READ THE ARTICLE](https://www.majorkeytech.com/blogs/is-your-organization-ready-for-enterprise-ai)** BLOG ### **Preparing Your Identity Program for Agentic Artificial Intelligence** As AI agents gain access, authority, and autonomy, identity programs must evolve to keep pace with new governance requirements. [**READ THE ARTICLE**](https://www.majorkeytech.com/blogs/preparing-your-identity-program-for-agentic-ai) BLOG ### **How to Evaluate an Identity-First AI Advisory Partner** Learn how to evaluate AI advisory partners based on identity governance, delegated authority, and the ability to turn strategy into execution. [**READ THE ARTICLE**](https://www.majorkeytech.com/blogs/how-to-evaluate-an-identity-first-ai-advisory-partner) ## **Looking Beyond Research?** **Identity-First AI Advisory** Enable AI adoption with greater confidence while reducing risk by evaluating identity readiness, governance gaps, and machine-identity challenges before initiatives scale. [**Assess Your AI Readiness \>**](https://www.majorkeytech.com/make-identity-the-foundation-for-trusted-ai) --- GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner. Inc. *Reframe IAM Investment From Infrastructure to Business Enabler.* Elizabeth Davis, Mary Ruddy. 31 August 2026. ## Download the Gartner Research   © MajorKey 2026 Use of this site signifies your acceptance of MajorKey Tech's [Privacy Policy](https://www.majorkeytech.com/privacy-policy/) | [Cookie Policy](https://www.majorkeytech.com/cookie-policy)