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Forrester® Report

The Forrester Wave™ Enterprise Service Management, Q4 2021

Published December 2021

Atlassian named a leader in Enterprise Service Management

For teams seeking a modern approach to service management, a new report from Forrester provides a comprehensive overview of the 15 most significant vendors on the market. Latest report cites greatest strengths, strategy for Jira Service Management.


Atlassian customers have spoken

Teams around the world are realizing the benefits of Jira Service Management from Atlassian. Forrester writes that “reference customers noted strengths in usability, speed to value, and flexibility to meet their needs…”